Everything You Need to Know
It’s natural to have lots of questions when you’re considering sending your child to camp for the first time. To help make the process as easy as possible, we’ve provided a list of some of the most common questions we receive below. If you still have questions after reading through our FAQ page, please email us at Championsonhigh@gmail.com or call the number listed 661-446-8863.
What is this year’s theme?
The theme for each event varies annually. Please look out for updated flyers to learn the themes and guest speakers.
How long is the travel time to the Camp event?
From our departure location, travel time can span from 2 to 5 hours.
Will Food be provided for Campers during travel time?
No. Parents are encouraged to provide a packed sack lunch for their children during travel time.
Do you have to pay all at once?
No. We accept payment installments. All payments, however, must be paid in full by the advertised deadline.
What is the staff to camper ratio?
1:11
Do you accept requests for Cabin mates?
Going to camp with a friend is an awesome experience. When given adequate notice on the camp registration form or by email we will try our best to ensure your child stays connected with their mate. There is a better chance of rooming together if they are in the same age range and gender.
What if my child gets hurt?
Here at Champions, we plan every activity with your child’s safety in mind. We have amazing safety team members in place and ready 24/7. Our safety team consists of a certified physician assistant, certified nurse, certified lifeguards, and a team of certified CPR and first aid team members available to assist with the needs of all campers. In the unlikely event that your child is hurt and requires medical attention under our supervision, Champions will utilize the primary contact information on the camp registration form that you have provided, as well as alternate contacts if you cannot be reached, to inform you of such accidents or illnesses.
What is your policy on behavioral problems?
Champions maintain a “No Bullying Policy.” We aim to provide a physically and emotionally safe environment for all of our campers. If a camper is having challenges in that area, rest assured that all universal precautions will be made and documented. Champions will utilize every attempt before the suspension of the camp event. No refund will be granted for a child sent home during camp for misbehaving, homesickness, illnesses or other reasons outside the camp’s control.
Can my child bring medication to the campsite?
All medication must be cleared with champions staff amongst departure. Once cleared, it will be tagged and given to the onsite nurse.
What safety precautions are given at the pool?
Champions will provide a certified lifeguard during the duration of pool activities at all times.
What is the cancellation/refund policy?
DEPOSIT/CANCELLATION POLICY FOR LEADERS, SCHOOLS, AND CHURCHES JOINING CAMPIN’ WITH CHAMPIONS
Deposits put down at the time of the registration are non-refundable. After registration for camp has been made, the group leader will receive a contract from Champions, Inc. via email. The contract will spell out the particulars of the financial commitment being made. The contract needs to be signed by the group leader, the School Administrator, Principal, Assistant Principal, or Site Coordinator for schools, and the Sr. Pastor, Executive Pastor, or Associate Pastor for church groups registering for camp. Upon signing and returning the contract, the church or parent is then responsible for full payment on the number of spots they have reserved, even if those spots are not used. Contracts that are not returned to Champions, Inc. within two weeks of registering for camp will be void and the deposits will remain non-refundable. Additionally, your spots will be open to other groups or individuals.
DEPOSIT/CANCELLATION POLICY FOR CAMPERS
All deposits are non-refundable. All campers’ balances are due in full 90 days prior to the event or on or before the advertised deadline date. Once the fee is paid in full, campers that cancel their event in writing 45 days prior to the event are not liable for the minimum payment of half as noted. Campers that cancel their event in writing less than 45 days prior to the event are subject to no refund received. 100% refund is only offered to cancellations of individuals directly infected with COVID-19, providing untampered documented proof submitted at the least 14 days prior to the day of your scheduled event.
What payment methods do you accept?
Fees may be paid online via Visa, Mastercard, Discover, or American express. You may also mail a check to our address 4607 5th Avenue, Los Angeles, Ca 90043. Please be sure to specify the camper’s first and last name and contact number on the memo when submitting all payment transactions. Please note, if you are donating to sponsor a camper, there are three ways to pay: CashApp: $ChampionsOnHigh, Mail a check, or online payment submission.
Does my child need additional cash while at camp?
Champions will have a camp store onsite where snacks and merchandise can be purchased. All cash will be collected and stored in the child’s bank upon arrival.
What medical documents are required for my camper?
If medicine needs to be dispensed, such medical information needs to be disclosed on the registration form. All registered campers and adult staff are required to go through medical screening before bus departure.
Are CHAMPIONS team members required to take the Covid-19 test?
Yes. All champions team members, adult staff, camp counselors and campers are required to take the Covid-19 test prior to the camp event and will not be permitted on campgrounds without proper medical clearance.
